30 Mar 2012

16:30-ish	A school bus clipped the Camry 
17:30-ish	212-994-7100	Office not open at this time

02 Apr 2012

07:08		Gallagher Risk Management	212-994-7100
	Hold for over 10 minutes, hung up
07:31		Gallagher Risk Management	212-994-7100
	The number to call is 800-319-8430.

09:48	First American Claims Reporting	800-319-8430
	2 - auto inicident
	Veneta - 
	You need to file report with First America.
	Gallager Basset is insurance adjuster,
	Insurance Company is First America
09:59	First America direct 800-934-9300

10:00	Hope - First America direct 800-934-9300

claim number: FGA 014592
Elizabeth Degen  ex 9924	817 652 9924
fax 817-652-9991
elizabeth.degen@firstgroup.com

10:26	Elizabeth Degen called
	Joyce needs to call Elizabeth to tell her that Toby is 
	point of contact .

03 Apr 2012
10:02	Elizabeth Degen called
	An appraiser from Property Damage Associates (PDA) should call 
	today or tomorrow to arrange to view the damage.  
	The appraiser will call Joyce to schedule a viewing time and place.  
	Joyce should give the appraiser the name of the intended body shop.  
	The appraiser will report back to Elizabeth.  
	We the wait for Elizabeth to give us the "Go ahead" to start work.
	Elizabeth is available 05:30-14:30 Pacific Time.


09 Apr 2012
02:01	Elizabeth - called	800-931-9300 ex 9924
	Clear title and quote from Body shop  

11 Apr 2012
09:35	Elizabeth Degen  800-931-9300
		Something odd
			817 652 9924
	voicemail
12:28	Elizabeth Degen  800-931-9300
	on other line, will call back in 5 minutes.
claim number: FGA 014592
elizabeth.degen@firstgroup.com

13:00	Elizabeth called
	rental?  cash out at $30 /day
	- insure sending checks to Joyce
	- joyce sends car to body shop
	- shop contacts insure for supplement